What could be the reason someone can’t add music to their Instagram story? And, how do you fix that?
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Is your app updated? Maybe the version you have has a bug or doesn’t support music. Search for the Instagram app on whichever app store you’re using. If there’s an available update, install it and try to add music to your Instagram story again.
If that didn’t work, try uninstalling and reinstalling the app.
Were you able to use the music sticker function before? Because some people just don’t have them because that feature isn’t available in certain countries.
If you were able to use it before and then suddenly couldn’t, then there’s obviously a problem.
Try logging out and back in, updating your app, and/or reinstalling your app – sometimes that fixes things. If it didn’t, contact Instagram’s Customer support.
I just remembered, sometimes, when users switch from personal to a business account on Instagram they lose the music feature. You can just switch to your personal account to fix that. You can re-access your business account just fine even if you switch back to your personal account.